Compliance
At Paymentearth, compliance is taken very seriously. We apply the same level of security, and reliability customers receive from mainstream banks.
We start with a thorough account application tailored toward getting to know our clients (KYC). Next, our systems take a sophisticated risk-based approach to anti-money laundering to identify and prevent high-risk payments. Including thorough screening against a wide range of sanctions lists as well as excluding payments to high-risk countries.
Our staff is required to attend mandatory AML training sessions in order to stay regularly updated on the latest AML policies and procedures.
Paymentearth is an online international currency payments provider for commercial clients.
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Laws and Regulations
Paymentearth, its officers, affiliates, and partners are committed to adhering to all applicable laws and regulations Payment Earth’s policies and procedures comply with the laws of the United States and those of the jurisdictions in which we operate.
Licensing
PE Global Partners is registered with FinCEN. Our registration number is 31000204884332
PE Global Partners LLC DBA Paymentearth Program is sponsored by Community Federal Savings Bank, to which PE Global Partners LLC DBA Paymentearth is a service provider, except in certain states in which PE Global Partners LLC DBA Paymentearth is a licensed money transmitter.
PE Global Partners Maintains MSB licenses or has exemptions in the following states:
DC|FL|GA|ID|IL|LA|MD|MA|MN|MS|MT|NJ|NC|PA
RI|TN|VT|VA|WA|WI
Disclosures for Washington State Residents
Please be advised that while Paymentearth has strong systems for compliance, the possibility exists that your funds may be lost due to fraudulent transactions. In the event that there is a loss that is a result of fraudulent transactions, there is no recourse available from Paymentearth LLC.
For a list of fees and charges, please refer to the calculator on our home page. You should be aware that the products and services offered by Paymentearth are not insured against loss by the Federal Deposit Insurance Corporation or any other government agency.
In Case of Errors or Questions About Your Electronic Transfers Telephone us at 800-566-0915, write us at 407 Lincoln rd Suite 6k Miami Beach Fl 33139, or email us at info@paymentearth.com as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.
For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding (PE Global Partners LLC DBA Paymentearth, license number, and NMLS #1543992) at (407 Lincoln rd Suite 6k Miami Beach Fl 33139, phone 1-888-784-0136
https://nmlsconsumeraccess.org
