International payments made easy!
Open an account and get started or give us a call: 800-566-0915
FAQ
We post daily market snapshots of what’s going on in the world, and how it affects you and your FX purchases.
FREQUENTLY ASKED QUESTIONS (FAQ)
Q. What’s the BEST foreign exchange rate I can get?
A. Finding the right FX pricing for each client is what we do best! If we’re being really frank (Frank hates when we say that), our pricing is just a function of Volume and Labor. So, if you’re a Small to Medium-Sized Business (SMB), odds are good that our standard fixed margins will be the Goldilocks fit you’re looking for. In fact, we typically find our regular pricing is about half the cost of most brokers and banks!
For companies with larger volumes, or more frequent payment needs, reach out to any of our payment experts for a customized pricing equation. Paymentearth doesn’t deal in “Intro” rates (re: bait and switch); we want to keep our clients happy forever, so the pricing we set on Day One will be the same margin for the life of your account.
Q. How do I KNOW I’m getting the FX pricing I expect?
A. We’re still young(ish), but we sure weren’t born last night, so we totally understand that a bit of skepticism is natural.
We’ll show you the exact pricing to expect (on every single trade) and we’ll show you where to find nationally published interbank (market) rates to verify rate accuracy.
Less delicately, math doesn’t care how charming, or expert we might be (which is plenty, if we do say so ourselves!), so feel free to check our rates at any time!
Q. How quickly will my beneficiary receive their international payment?
A. Payments are delivered via SWIFT or Local networks. Every day, nearly 10,000 SWIFT member institutions send approximately 24 million messages on the network, of which nearly 50% are payment-based. As a continually evolving network, SWIFT advancements allow for both Same Day and Next Day delivery. Typically, funds are released overnight to the SWIFT network, with final credit based on individual bank efficiency (i.e. a human being must still credit the wire to the appropriate account).
Q. Can I pay by credit card?
A. No, Paymentearth accepts settlement via Automated Clearing House (ACH), and wire.
Q. Can I setup an account to receive foreign funds?
A. Paymentearth can readily receive foreign funds on your behalf. We currently hold accounts in any major currency, allowing for an efficient conversion to USD, or to move to your Virtuwallet account for cross-trades and netting. Ask a rep about whether we can receive a more exotic currency—odds are that we can!
At Paymentearth, our FX pricing is free from ambiguity, and our client margins are fixed- the markup you pay on your first trade is the same you’ll pay on EVERY trade, for the life of your account! And all in complete transparency. Why? Because we think it’s the right thing to do. And because we’re customers too, so we know what it’s like getting the runaround at other places.
Q. How to file a complaint?
A. Follow this link.
Our Clients are Thrilled
"Paymentearth makes uploading an excel file of all my monthly payments very easy! I upload it on their site and I’m able to print a confirmation in minutes! When we combine this with transparency and knowing our exact spread, it is a no brainer!"
Marion, CFO, Florida
7 Days Ago
International payments made easy!
Open an account and get started or give us a call: 800-566-0915